March 31st, 2010

working in the service industry

Uncategorized, by marina.

I recently found a video that sums up the title of the post.

I found this video to be very humorous and bang on. Why is working in the service industry any different than in a retail setting? One wouldn’t go into a grocery store and negotiate the price of bananas with the produce manager. Yes, bananas are about $1.50, a little bit less expensive than a $2000 website.  However, skilled trade is priced on well, one’s skill and time to execute. Outsourcing, overhead costs, changes, revisions, back and forth, telephone calls, emails and meetings are all factored in.

A service man recently charged me $90 just to take a look at our broken fridge. That was just to look at it. We would have to pay extra for him to fix it. I found this cost to be a little disturbing. Then I re-watched this video, and bit my tongue.

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